Madeca Cream 50ml x2 (+15ml x2)
Madeca Cream 50ml x2 (+15ml x2)
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Deliver to U.S.AEstimated to arrive in 5 days via FedEx. Free shipping is available from US $60
- Accelerates skin barrier repair with high-purity TECA (Centella Asiatica Extract), helping soothe irritation and strengthen weakened skin.
- Improves firmness and reduces fine lines, supporting healthier, more resilient skin over time.
- Deeply hydrates and nourishes dry or sensitized skin, leaving it soft, smooth and more balanced.
Return (Refund) Policy
- OLIVE YOUNG Global is committed to ensuring the highest quality products and does not sell used or damaged items.
- If you receive a defective or incorrect product, you may request a return (refund) within 30 days of receiving your package. Please contact our Customer Service Center as soon as possible to initiate the return(refund) process.
Return (Refund) Procedure
- Please submit a 1:1 inquiry to the OLIVE YOUNG Customer Service Center with the following details:1. Order number※ Failure to provide the required information may result in the rejection of your return (refund) request.
Non-Eligibility for Returns (Refunds)
- Returns (refunds) are only available for defective products. Please note that returns (refunds) will not be accepted in the following cases.If the item was not purchased from OLIVE YOUNG Global
- Refund & Exchanges
- Featured Ingredients
- How to Use
1) Return Eligibility
We accept returns only for unopened, unused items in their original condition and packaging.
For hygiene and safety reasons, any opened or used beauty products cannot be returned or exchanged.
Eligible cases include:
Wrong item received
Damaged or defective item upon arrival
Missing items in the package
2) Non-Returnable Items
Any product that has been opened, used, or tested
Items without original packaging
Products purchased as part of a “final sale” or special promotion
Items returned without prior approval
Sensitivity or allergic reactions (individual skin reactions cannot be grounds for return)
3) How to Request a Return
To request a return or exchange, please contact our customer service team with the following:
Order number
Clear photos of the item(s)
Photos of the package condition
Description of the issue
Once approved, we will provide return instructions.
4) Return Shipping Costs
If the issue is caused by us (wrong item / damaged item):
→ We cover all return shipping costs.
If the customer requests a return for personal reasons:
→ Shipping cost is the customer’s responsibility.
→ Original shipping fee is non-refundable.
5) Refund Processing
Refunds will be issued to your original payment method.
Processing time: 3–10 business days after we receive and inspect the returned product.
Shipping fees, customs fees, and taxes are non-refundable unless the return is due to our error.
6) Exchanges
Exchanges are available only for:
Wrong item received
Defective item
If the requested item is out of stock, a refund will be issued instead.
7) Parcels Returned Due to Customer Error
If a package is returned because of:
Incorrect or incomplete address
Failure to pay customs duties
Missed delivery attempts
Refusal to receive the package
→ The order may be non-refundable or refunded minus shipping fees and handling costs, depending on courier policies.
8) Lost or Stolen Packages
Once a package is marked as “Delivered,” we cannot be held responsible for lost or stolen items.
Please contact your local carrier for assistance.